The Politics of Knowing in the Modern University

Source: Ian Cook et alOne of the peculiar things about working in Higher Education in the UK these days, as Universities become increasingly assertive about declaring their own public significance – in terms of their contributions to students’ employability and thereby national productivity, to regional and national economic regeneration, and to local diversity and creativity – is the sense of dissonance that arises from the use made by those institutions of various sorts of ‘data’ and ‘evidence’ and even ‘concepts’ to support those justificatory claims, on the one hand, and on the other what seems increasingly to be the systematic elision of social science expertise in the public performance of the importance of any single University, or of Universities in general (as a colleague of mine has helpfully pointed out, this process is one symptom of the institutionalised stupidity of audit-led higher education governance in the UK).

The current dispute between the University staff union, the UCU, and Universities UK (UUK) over the sustainability of USS pension system (or, if your prefer, over the attempt by the latter to basically allow Universities to steal money from their employees) is one example of this disconnect, and an illustration of the politics of knowing internal to the operations of contemporary HE institutions. The position of the UUK, parroted by many (though not all) VCs of Universities, rests on the claim to have access to  a singularly authoritative interpretation of complex financial information (including the putting beyond question of certain ‘facts’, as if actuarial knowledge is, and even presumes to be, an exact predictive science). But lo and behold, it turns out that Universities are full of people who not only read the papers and know about how institutions work and what really motivates people, but also a whole bunch of experts who turn out to be perfectly adept at questioning the authority of those singular interpretations of the facts.

The know-it-all style of communication displayed by some Universities in the current dispute is one part of a more general, increasingly taken-for-granted model adopted by Universities in which they loudly project their achievements and ambitions, in the interests of securing student recruitment, public and private funding, and not least, hoped-for alumni support. I sometimes wonder, only half seriously, whether Universities shouldn’t be obliged to append a message to their external communications stating that the viewpoints of ‘the University of X’ do not necessarily represent those of individuals working for that University. The same model of communications has become a feature of internal management cultures too – so that internal management is increasingly shaped by the self-congratulatory register that assumes that everyone is meant to buy into the corporatised mission of ‘the University’ – as if academics work for the the Universities that employ them, rather than simply working at those institutions: we derive our sense of vocation from and owe our loyalty to wider “invisible colleges”. (Whisper it, but really, nobody cares where the University they happen to work at stands in international league tables; that’s not something worth taking any pride in at all, and if you think it is, you don’t understand the complex ecology of modern scientific knowledge). And that’s simply a way of saying that ‘a’ University is more than one thing. Of course, people who manage Universities obviously know that; but increasingly this type of knowing has to be systematically effaced in practices of internal management – another version of stupidity, no doubt.

This style of univocal management is not unrelated to the habit of central HE administrations to assertively seek to represent “student voice” in internal management systems. Student voice is captured by various internal and external metric-based, not-very-robust survey methods (that’s you, NSS), one part of a broader audit culture in HE of course, and then wielded against academic staff to impose centrally determined, pedagogically dodgy programme changes. The purest expression of this form of management is the TEF, an insidious expression of out-of-date Principal-Agent theories of public management, in which students are understood to stand exposed to having their interests as recipients of services usurped by the temptations to self-interest of those supposed to provide those services. (There is a larger story to be told here about quite why British Universities remain beholden to models of top-down, hierarchical management that are, indeed, so dated). As a more or less eagerly embraced  system of mismanagement, the TEF involves a doubling of this set of understandings: externally, Government appointed agencies are meant to provide the monitoring function that will keep the Agents (Universities) from mistreating the Principals (students); internally, the logic is just cascaded downwards, so that the central management of the University takes on the role of guaranteeing that untrustworthy Agents (academics) don’t short-change the Principals (those same students). You’ll notice how, in this logic, ‘students’ are doubly displaced into chains of representation in which their ‘voice’ is only ever ventriloquised by those claiming to have their best interests in mind. In this model, students are always and only seen as Pawns; University senior management are treated by their external Government overlords as defensive elitists, but are tempted to think of themselves internally within their own institutions as altruistic Knights; and so, one way or the other, academic staff are only ever treated as Knaves.

One perhaps unexpected effect of the current dispute in UK higher education is the disclosure, revealed by quite robust survey methods, that lots of students’ seem quite sympathetic to the sorts of grievances behind the UCU-led dispute. At the very least, the presumption that students speak with one “voice”, one that aligns perfectly with the perspective represented by central University management strategies, evidently lies in ruins. Herein perhaps lies the longer term significance of this dispute, whatever its outcome (there’s certainly no need to be that optimistic that the employees’ position will win the day). What has been rather shamelessly revealed by the UUK position in general, and in varying degrees by different Universities in their somewhat insensitive repetitions of that position, is a fairly brazen lack of respect not only for their staff in terms of the material issues at stake (pay, pensions and conditions), but also for the basic professional competencies upon which Universities’ day-to-day roles of education, research, scholarly and pastoral care depend. That’s something very difficult to row back (I’m sure that from a management perspective it might well be a difficult task to motivate academics; but once they have been systematically de-motivated, it becomes impossible – all you are left with is systems to “incentivise” them, which are really just a way of systematising the de-motivation). I suspect that part of the reason why some VCs have recently distanced themselves, in different ways, from the UUK party line was an appreciation of the need to publicly maintain some modicum of professional respect towards their staff through the course of this dispute. Other Universities have simply doubled down on the “we know better than you do” model of management and communication, at the same time as thoughtlessly seeking to talk to students as if only they had their best interests at heart in contrast to short sightedness   academic staff.

Did someone say ‘stupid‘?

Why We Strike

My colleagues and I all received a sombre message from our Vice-Chancellor yesterday, informing us all that the position of the academic’s union, the UCU, on the future of the nation-wide pension scheme, around which quite drastic industrial action is taking place from today, is actually based on us not really understanding the complexity of pension financing. Because news travels slowly to Devon, of course, our VC seems to assume that no-one down these parts has noticed that a significant number of his VC peers from other Universities (Warwick for example, or Essex, to pick just a couple) around the country have very publicly dissented from the UUK-party line on the un-sustainability of the current system. Perhaps unintentionally – or perhaps it’s just a lack of shame, because there is certainly a patronising tone of tut-tutting about how senior University managers pretend to know better than everyone else about complex finance questions (that’s why they HAVE to be on those remunerations committees, I guess) – the University of Exeter’s line, repeated in this VC message but already circulated to students over the last week, manages to say out loud what is at the heart of the dispute – a fundamental commitment by a powerful fraction of UUK to disinvest in uniformly high quality pay and conditions across the sector: Exeter’s VC claims that the “additional cost” to the University that would be involved in committing to sustain a version of the current pensions system “would inevitably result in a reduction to our resources, and would limit our ability to deliver our key missions around research and education as well as our ability to invest in, and improve, the facilities we provide.” Or, to put it another way, investment in quality provision for all academic staff is no longer considered a worthy cost contributing to delivering the “key missions around research and education” of a University like Exeter, and especially not if it interferes with the scope for somewhat unaccountable senior University management groups to invest in “facilities”, otherwise known as speculative vanity projects. Because everyone knows that the quality of the education provided by a University is a direct function of the shininess of its buildings, not the degree of investment or respect extended to academic staff.

Social Justice and the City

The latest issue of the Annals of the Association of American Geographers is dedicated to the theme of Social Justice and the City – a long standing theme, of course, in GeographyLand. As the editors of this issue state in their introductory essay, “geographers maintain fidelity to the idea that the discipline should keep working to understand unjust processes within urban life and simultaneously seek solutions to make cities more just.” The wide range of issues through which this commitment is now expressed is well illustrated by the 26 papers contained in the issue (including one co-authored by my colleague Jen Bagelman).

My own contribution to this collection is entitled ‘Geography and the Priority of Injustice‘, and extends the argument about styles of reasoning about normative issues developed in The Priority of Injustice to debates in geography and related fields. While stocks last, you can access a free download of the paper by clicking on this link – or email me and I’ll send you a copy. Here is the abstract of the piece:

“This article considers the challenges that follow from giving conceptual priority to injustice in the analysis of political life. Human geography, urban studies, and related fields of spatial theory meet this challenge halfway, insofar as expressions of injustice through social movement mobilizations are given primacy over philosophical elaborations of justice. The privileging of practice over theory, however, reproduces a structure of thought in which justice continues to be understood as an egalitarian ideal against which injustice shows up as an absence or deviation. The practical primacy accorded to expressed claims of injustice inadvertently displaces a model of authoritative, monological reasoning about the meaning of justice from ideal theory onto explanatory accounts and ontologies of space. Basic assumptions about how spatial theory matters to questions of justice are disclosed by tracing the recurrent disavowal of “liberalism” in debates on social justice and the city, the just city, and spatial justice. Thinking about claims of injustice in a double sense—as involving demands on others that require vindication—calls into question the value of inherited ideals of the political significance of the “the city,” by drawing attention to the enactment of distributed public spaces of claims-making, reasoning, and accountable action.”